{"id":1272,"date":"2022-04-01T13:38:13","date_gmt":"2022-04-01T20:38:13","guid":{"rendered":"https:\/\/badiez.com\/defaultsite\/?page_id=1272"},"modified":"2022-09-21T00:08:35","modified_gmt":"2022-09-21T07:08:35","slug":"customer-experience-and-relationship-management","status":"publish","type":"page","link":"https:\/\/badiez.ca\/en-badiez\/customer-experience-and-relationship-management","title":{"rendered":"Customer Experience and Relationship Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1272\" class=\"elementor elementor-1272\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80d8c89 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"80d8c89\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;lightSpeedIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20c8ba3\" data-id=\"20c8ba3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5161ad2 elementor-widget elementor-widget-heading\" data-id=\"5161ad2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Experience and Relationship Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e95492 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"0e95492\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-089cd59\" data-id=\"089cd59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7b4279 elementor-widget elementor-widget-image\" data-id=\"f7b4279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-03-1024x683.jpg\" class=\"attachment-large size-large wp-image-1276\" alt=\"Customer experience and Customer relationship management\" srcset=\"https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-03-1024x683.jpg 1024w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-03-300x200.jpg 300w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-03-768x512.jpg 768w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-03-1536x1024.jpg 1536w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-03-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65a26bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65a26bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a92b88\" data-id=\"3a92b88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f598ac elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0f598ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-family: georgia, palatino, serif; font-size: 18pt; color: #ffffff;\">The overall sensation your customers have from your brand during every part of their purchase journey is Customer Experience or CX.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c351b6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c351b6a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cdb7e44\" data-id=\"cdb7e44\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8274f8 elementor-widget elementor-widget-spacer\" data-id=\"d8274f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b287d39 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"b287d39\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b6c947e\" data-id=\"b6c947e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ce6ba8 elementor-widget elementor-widget-heading\" data-id=\"1ce6ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The question is \u201cwhat is a customer journey?\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85470a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"85470a0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-baf7eba\" data-id=\"baf7eba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3d5f6a elementor-widget elementor-widget-text-editor\" data-id=\"a3d5f6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><span style=\"font-size: 18pt; font-family: georgia, palatino, serif; color: #ffffff;\">Customer Journey is the way customers pass when they buy from you. In another word, it is a story or scenario of buying any of your products or services, starting from when they first hear about you to the feeling they have even a long-time after their purchasing. The journey is made up of different touchpoints between you and your customers. The quality of these touchpoints along with the accuracy of transferred information, and impressions will provide Customers experience.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68f3b7b elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"68f3b7b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7b9551\" data-id=\"b7b9551\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b950594 elementor-widget elementor-widget-image\" data-id=\"b950594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"349\" src=\"https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-journey-1024x349.png\" class=\"attachment-large size-large wp-image-1275\" alt=\"Customer Journey\" srcset=\"https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-journey-1024x349.png 1024w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-journey-300x102.png 300w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-journey-768x261.png 768w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-journey.png 1492w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c8862c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c8862c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82d0312\" data-id=\"82d0312\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7022c9 elementor-widget elementor-widget-spacer\" data-id=\"e7022c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7de5dcb elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"7de5dcb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ea298\" data-id=\"98ea298\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de3a0c1 elementor-widget elementor-widget-heading\" data-id=\"de3a0c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Experience as an Auditing process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80ce459 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"80ce459\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42a9264\" data-id=\"42a9264\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62a2829 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"62a2829\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2488159 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"2488159\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99ba41f\" data-id=\"99ba41f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a549b0c elementor-widget elementor-widget-text-editor\" data-id=\"a549b0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><span style=\"font-family: georgia, palatino, serif; font-size: 18pt; color: #ffffff;\">Knowing your customer journey and defining the touchpoints, we can audit Purchasing process, but from the customer approach. First, see if the story is being well designed and truly explained throughout your channels. Then selecting each touchpoint and providing suitable auditing methods will support us from any misleading communications.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-039feef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"039feef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7019972\" data-id=\"7019972\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d12f1d elementor-invisible elementor-widget elementor-widget-image\" data-id=\"9d12f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-Auditing-1024x576.jpg\" class=\"attachment-large size-large wp-image-1299\" alt=\"Customer experience auditing\" srcset=\"https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-Auditing-1024x576.jpg 1024w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-Auditing-300x169.jpg 300w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-Auditing-768x432.jpg 768w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-Auditing-1536x864.jpg 1536w, https:\/\/badiez.ca\/wp-content\/uploads\/2022\/04\/Customer-Experience-Auditing-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d079600 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"d079600\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c95caed\" data-id=\"c95caed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-355cad0 elementor-widget elementor-widget-text-editor\" data-id=\"355cad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-size: 18pt; font-family: georgia, palatino, serif; color: #ff9900;\">We fully support you on your customer journey and auditing process to minimize cost in wain as well as maximize your purchasing process efficiency which will both lead to long-term customer loyalty.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb7baa0 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"bb7baa0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23f7229\" data-id=\"23f7229\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ee4090 elementor-grid-6 elementor-shape-rounded e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"1ee4090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-envelope elementor-repeater-item-82d1519\" href=\"mailto:%20hello@badiez.ca\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Envelope<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-b4dd1ff\" href=\"http:\/\/linkedin.com\/company\/badiez-marketing-and-branding\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-phone-alt elementor-repeater-item-2c49cf3\" href=\"tel:%20+1%206047049340\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Phone-alt<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60146df elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"60146df\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f1558e\" data-id=\"7f1558e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c88b49a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c88b49a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<header class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-879cbc6\" data-id=\"879cbc6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e77a995 elementor-widget elementor-widget-text-editor\" data-id=\"e77a995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/goo.gl\/maps\/UoqXVzaqXmwTYWmMA\" target=\"_blank\" rel=\"noopener\"><u>2030 Marine Dr. #205<\/u><\/a><\/p><p><a href=\"https:\/\/goo.gl\/maps\/fDRZWEhU95NobEC9A\"><u>North Vancouver,<\/u><\/a><\/p><p><a href=\"https:\/\/goo.gl\/maps\/fDRZWEhU95NobEC9A\"><u>BC, Canada\u00a0 V7P 1V7<\/u><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fad9253 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fad9253\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<header class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cfa68fa\" data-id=\"cfa68fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f9716b9\" data-id=\"f9716b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-58c4aed\" data-id=\"58c4aed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88eda85 elementor-widget elementor-widget-google_maps\" data-id=\"88eda85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Badiez&#038;t=m&#038;z=13&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Badiez\"\n\t\t\t\t\taria-label=\"Badiez\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Experience and Relationship Management The overall sensation your customers have from your brand during every part of their purchase journey is Customer Experience or CX. The question is \u201cwhat<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/badiez.ca\/en-badiez\/customer-experience-and-relationship-management\" class=\"readmore\">Continue reading<svg class=\"icon icon-arrow-right\" aria-hidden=\"true\" role=\"img\"> <use href=\"#icon-arrow-right\" xlink:href=\"#icon-arrow-right\"><\/use> <\/svg><span class=\"screen-reader-text\">Customer Experience and Relationship Management<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1272","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/pages\/1272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/comments?post=1272"}],"version-history":[{"count":30,"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/pages\/1272\/revisions"}],"predecessor-version":[{"id":1795,"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/pages\/1272\/revisions\/1795"}],"wp:attachment":[{"href":"https:\/\/badiez.ca\/en-badiez\/wp-json\/wp\/v2\/media?parent=1272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}